Our Cookie Policy

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Staffordshire Gifts/Distinctive Gifts Suppliers aim to deliver goods to you as fast as possible between 1 and 7 working days but we cannot give an exact delivery date. We also may deliver the goods in several consignments but will not charge any extra delivery for this. If you need a specific ITEM VERY QUICKLY PLEASE CONTACT THE GIFT SUPPLIER who sells the item - their contact details will be shown on the site and they will do their best to accommodate your requirements.

The majority of our packages are sent standard Royal Mail however if you are not at home when the item is delivered and it will not fit through your letter box, then a card will be left for you to either ask you to phone to arrange an alternative delivery or to collect it from a royal mail or courier company collection centre. Items can be posted using special delivery and the cost will be clearly shown in your shopping basket.

We will notify you of any delays in your order as soon as we can.

If you have any concerns about your order please email the Staffordshire Gifts/Distinctive Gifts Supplier who sold the item. The contact details will be clearly shown on your order and include details such as order number and customer number to help find your order quicker.

Postage for Delivery

Customers can see the P&P price of their items before purchasing and this is shown in their shopping basket. All products are weighed and the postage is calculated using either standard, tracked and special delivery Royal Mail charges for both mainland UK and airmail. It is our policy to recycle packaging where possible to reduce costs for the customer and also help the environment.

You can view royal mail postage costs at http://www.royalmail.com

We reserve the right to send your product by using other postal couriers.

We are also pleased to offer a pay and collect facility so customers can enjoy visiting their chosen museum whilst collecting their purchase.